cb1971 Privacy Policy – How We Handle Your Personal Data

🔍 Privacy at a Glance

The cards below summarise the most important aspects of how cb1971 handles player data. They are provided as a plain-English overview and do not replace the full legal text in the sections that follow. Where any inconsistency exists, the full policy text governs.

1. Introduction and Scope

This Privacy Policy is issued by cb1971 (referred to throughout as "cb1971", "we", "us", or "our") and applies to all personal data collected from individuals who access or use the cb1971 Platform at cb1971.app, including visitors who browse without registering and registered account holders who actively use our betting and casino services.

cb1971 is committed to handling personal data responsibly, transparently, and in accordance with internationally recognised data protection principles. We take privacy seriously and have designed our data practices to collect only what is genuinely necessary, to store it securely, and to be clear with you about how it is used.

By registering a cb1971 Account, making a deposit, or continuing to use the Platform after being presented with this Privacy Policy, you acknowledge that you have read and understood its contents. If you do not agree with any part of this Privacy Policy, you should discontinue use of the Platform and contact our support team to close your Account.

This Privacy Policy should be read alongside the cb1971 Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and cb1971.

2. Personal Data We Collect

cb1971 collects personal data through several channels: directly from you when you register or use the Platform, automatically through technical systems as you interact with the site, and occasionally from third-party identity verification or payment processing partners. The categories of personal data we collect are described below.

• Full legal name as it appears on your government-issued identification
• Date of birth (collected to verify that you meet the 21-year minimum age requirement)
• Residential address, including city and postcode — commonly Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar
• Email address registered to your Account
• Mobile phone number used for Account authentication and payment method verification
• Username and encrypted password credentials
• Preferred currency (BDT or INR)

To comply with our Know Your Customer obligations and to prevent fraud and money laundering, cb1971 may request and retain copies of:

• National Identity Card (NID), passport, or driving licence
• Recent utility bill, bank statement, or government correspondence as proof of address
• Screenshot or digital confirmation of payment method ownership (e.g., bKash or Nagad wallet registration details)

• Deposit amounts, dates, and payment method identifiers (masked wallet numbers for bKash, Nagad, Rocket, Upay)
• Withdrawal requests, amounts, and destination payment details
• Transaction reference numbers provided by payment gateways
• Currency conversion records where INR deposits are converted to BDT

• Game session records including titles played, bet amounts, results, and session durations
• Sports betting history including selected markets, odds, stakes, and settlement outcomes
• Bonus and promotion participation records
• Responsible gaming tool usage, including any deposit limits, session limits, or self-exclusion periods you have set

• IP address and approximate geographic location derived from it
• Device type, operating system, and browser version
• Session timestamps, page views, and navigation paths within the Platform
• Cookie identifiers and local storage values (see Section 8 for full cookie details)

• Content of support messages, live chat transcripts, and email correspondence with the cb1971 support team
• Records of promotional communications sent to you and whether you opened or acted on them
• Complaint and dispute records

3. How cb1971 Uses Your Personal Data

cb1971 processes personal data only for defined, lawful purposes. The table below summarises the primary processing activities, the data categories involved, and the legal basis on which each activity rests.

4. Sharing Your Personal Data

cb1971 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share data only in the limited circumstances described below, and only to the extent strictly necessary for the relevant purpose.

To process your deposits and withdrawals, cb1971 shares necessary transactional data with our payment processing partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. These providers receive only the data required to complete the specific transaction and are contractually bound to use it for no other purpose.

Where cb1971 uses a third-party KYC or document verification service to assist with identity checks, your submitted documents and associated registration data will be shared with that provider. All such providers operate under strict data processing agreements and are prohibited from retaining your data beyond the verification period.

Game studios whose titles are hosted on the cb1971 Platform — including Pragmatic Play, Evolution Gaming, PG Soft, Spribe, Habanero, NetEnt, Microgaming, and Ezugi — may receive anonymised session identifiers necessary to authenticate your gameplay session. These providers do not receive your full name, address, payment details, or other directly identifying information.

cb1971 may disclose personal data to law enforcement agencies, regulatory authorities, or courts where we are required to do so by a valid legal order, subpoena, or applicable law. In such cases we will disclose only the minimum data necessary to satisfy the legal requirement and will, where legally permissible, notify you of any such disclosure.

In the event that cb1971's business or relevant assets are transferred to a successor entity through merger, acquisition, or similar transaction, your personal data may be transferred as part of that transaction. We will notify you of any such transfer and the new entity's privacy practices before the transfer takes effect.

5. Data Retention

cb1971 retains personal data only for as long as is necessary for the purposes set out in this Privacy Policy or as required by applicable legal and regulatory obligations. The general retention periods we apply are as follows:

• Active Account data: Retained for the full duration that your Account remains open and active on the Platform.
• Closed Account data: Following Account closure, cb1971 retains core identity, transaction, and gameplay records for a minimum of five years to comply with anti-money-laundering obligations and to resolve any post-closure disputes.
• KYC documents: Retained for a minimum of five years from the date of verification or from the date of Account closure, whichever is later.
• Support and communications records: Retained for three years from the date of the last interaction, unless a longer period is required for an ongoing complaint or legal matter.
• Marketing consent records: Retained for as long as the consent is valid, plus two years after withdrawal of consent to evidence the consent history.
• Technical and device data: Aggregated analytics data may be retained indefinitely in anonymised form. Raw session logs are deleted after 12 months unless flagged for a security investigation.

When personal data is no longer required for any of the above purposes, cb1971 will securely delete or irreversibly anonymise it.

6. Data Security

cb1971 employs a range of technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures in place include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser or device and our servers
• Encrypted storage of passwords using industry-standard hashing algorithms — cb1971 staff cannot view your raw password
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their specific duties
• Regular internal security reviews and vulnerability assessments of Platform infrastructure
• Secure, access-controlled data centres for server hosting
• Monitoring systems to detect and alert on anomalous access patterns or potential data breaches

Despite these measures, no data transmission over the internet or electronic storage system is guaranteed to be 100% secure. If you become aware of any security vulnerability or suspect unauthorised access to your Account, please notify the cb1971 support team immediately at [email protected].

7. Your Data Rights

As a cb1971 player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your full name, registered email address, and a clear description of your request. We will respond within ten Bangladesh Standard Time business days.

You have the right to request a copy of the personal data cb1971 holds about you, together with information about how that data is being used and with whom it has been shared.

If any personal data cb1971 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic Account details (such as your email address or phone number) directly through your Account settings. For changes to KYC-verified information (such as your legal name or date of birth), please contact support and provide supporting documentation.

You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent and no other legal basis applies, or where processing has been unlawful. This right is subject to our legal retention obligations — for example, transaction records required under anti-money-laundering regulations must be retained for the legally mandated period even following Account closure.

You have the right to request that cb1971 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested, or while a legitimate interest objection is being assessed.

Where cb1971 processes your personal data on the basis of legitimate interest, you have the right to object to that processing. We will assess your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

If you have consented to receive marketing communications from cb1971, you may withdraw that consent at any time by contacting support or by using the unsubscribe link in any marketing email. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal.

8. Cookies and Similar Technologies

cb1971 uses cookies and similar browser-based technologies to operate the Platform, maintain your login session, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device by your browser when you visit the Platform.

Essential cookies are strictly necessary for the Platform to function. They maintain your authenticated session after you log in, store your currency preference, and enable core security features such as CSRF protection. These cookies cannot be disabled without rendering the Platform unusable.

cb1971 may use analytics cookies to collect aggregated, anonymised information about how players navigate the Platform — which pages are visited most frequently, how long sessions typically last, and which game categories are most popular. This data is used solely to improve Platform design and performance and is never used to identify individual players.

You can control and delete cookies through your browser settings. Most modern browsers allow you to block all cookies, block third-party cookies, or delete existing cookies. Note that disabling essential cookies will prevent you from logging in to your cb1971 Account and will impair Platform functionality. Disabling analytics cookies will not affect your ability to use the Platform.

9. Minors and Age Restriction

The cb1971 Platform is strictly for adults aged 21 years and above. cb1971 does not knowingly collect or process personal data from persons under the age of 21. If we discover or are notified that a person under 21 has registered an Account or provided personal data to the Platform, we will immediately close the Account, delete the data, and return any deposited funds in accordance with our Terms & Conditions.

10. Changes to This Privacy Policy

cb1971 may update this Privacy Policy from time to time to reflect changes in our data practices, operational requirements, or applicable legal obligations. When we make material changes to this Policy, we will notify registered Account holders by email to their registered address and will update the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Continued use of the Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should discontinue use of the Platform and request Account closure via the support team.

11. Contact and Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data cb1971 holds about you, please contact our support and data team using the details below. We aim to acknowledge all privacy-related enquiries within 24 hours and to resolve them within ten Bangladesh Standard Time business days.